Whom to Contact if You Have a Query or Problem

K-6 Parents

Step 1

For a welfare or academic issue one approaches the class teacher.

Step 2

If the issue is not resolved with the class teacher one approaches the Deputy Head of Primary (Emma Clemens) or Director of Studies if an academic matter (Helen Maynard).

Step 3 –  (Unresolved problems)

Head of Primary (Natanya Milner)

Step 4

If the problem is still unresolved after Step 3 one approaches the Principal (Anne Hastings). If the matter that you wish to discuss is particularly sensitive or an emergency of some sort, you may wish to contact a senior person in the first instance.

Years 7-12 Parents

Step 1

For a welfare issue one approaches the House Tutor.

For a classroom/subject issue one approaches the subject teacher.

Step 2

If the subject issue is not resolved with the teacher one approaches the Head of Department. If the welfare situation is not resolved with the House Tutor one approaches the Head of House.

Step 3 –  (Unresolved problems)

Years 7-12: Deputy Principal (Margaret Lowe)

Years 7-12: Director of Studies – Subject/Curriculum matters (Adam Majsay)

Step 4

If the problem is still unresolved after Step 3 one approaches the Principal (Anne Hastings). If the matter that you wish to discuss is particularly sensitive or an emergency of some sort, you may wish to contact a senior person in the first instance.

Jewish Life queries

For answers to questions about Emanuel’s Jewish life, one approaches the Head of Jewish Life (Rabbi Danny Siegel) or Adam Carpenter (K-6).

 IT issues

 Step 1

Approach the IT staff

Step 2

If the issue is not resolved with the IT staff approach the ICT Manager (Zoran Taleski) for technical issues or Director of eLearning (Garry Case) for educational issues.

Step 3

If the issue is not resolved approach the Business Manager (Jillian McCormick).

Step 4

If the problem is still unresolved after Step 3 one approaches the Principal (Anne Hastings). If the matter that you wish to discuss is particularly sensitive or an emergency of some sort, you may wish to contact a senior person in the first instance.

Board issues

Any general matters relating to Board issues can be addressed directly to the President of the Board in writing. The School Board is the governing body of the School, responsible for strategic planning and broad directions.

Matters to do with fees or other financial matters should be referred to the Business Manager.

Anne Hastings

Principal